Ahaleena

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Ahaleena is our way of saying thank you. Ahaleena is our heartfelt expression of gratitude for choosing any of our medical facilities in KSA for your healthcare needs. Every routine checkup or specialized treatment you undergo at our medical facilities earns you points, which can be redeemed for exclusive rewards and medical services.

It's more than a program;
it's how we care for you
like family.

Why Join Ahaleena?

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Enjoy

250 welcome points upon activation

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Earn

points for every eligible paid service at SGH facilities in KSA

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Redeem

points for a variety of medical services

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Advance

through tiers to access exclusive benefits

 

How It Works

Join for Free

Register during your first paid visit at any SGH branch in Saudi Arabia. Complete your details at the front desk, online, or through our app.

Earn Points Automatically

Points are added after each qualifying payment.

Redeem Points Easily

Use your points at the cashier counter to pay for SGH services.

Membership Tiers & Benefits

Tier Tier Points Required Validity Key Benefits
blue tier Blue 0 - 19,999 2 years Standard Rewards
silver tier Silver 20,000 - 49,999 2 years Extra benefits, early access offers
gold tier Gold 50,000 - 249,999 2 years Priority services, bonus point earnings
platinum tier Platinum 250,000+ 3 years Premium privileges, highest rewards
Register login icon Log in
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More Than Just Points

As you collect more points, you gain access to
enhanced healthcare experiences, from quicker
services to exclusive offers.

It's a simple, rewarding
path to exclusive care.

Frequently Asked Questions (FAQ)

Ahaleena is SGH's official loyalty program. Members earn points with every qualifying paid service at SGH facilities in Saudi Arabia, which can be redeemed for discounts or medical services.

Enrollment is automatic with your first qualifying transaction. Complete your personal information at the front desk, on our website, or via the SGH app.

  1. 250 welcome points upon activation
  2. Points on every paid visit
  3. Tier-based upgrades with better rewards

  1. Blue: 0 - 19,999
  2. Silver: 20,000 - 49,999
  3. Gold: 50,000 - 249,999
  4. Platinum: 250,000+

  1. Automatically with each qualifying payment
  2. Reflected within 24 hours for services and 30 days for pharmacy

  1. Cash
  2. Credit Card
  3. Cheque
  4. Bank Transfer
  5. Payments made using Ahaleena points, vouchers, or gift cards do not earn points. Cash promos earn 50% of the standard point rate.

  1. At any SGH cashier counter
  2. Points can cover all or part of the transaction

Yes. If you don’t earn enough tier points in the validity period, your tier may be downgraded but your earned credit points won’t be lost unless they’ve expired.

Points expire 36 months from the date earned.

  1. Visit the website
  2. Call customer service
  3. Email: [email protected]